Team Collaboration
Your Entire Team on One WhatsApp Number
Collaborate seamlessly on a shared WhatsApp number. Assign conversations, set roles, and keep everyone aligned.
Get Started with Team FeaturesRole-Based Access
Define admin, manager, and agent roles with granular permissions per feature. Right access, right people.
Team Member Management
Invite, manage, and remove team members with real-time status tracking and activity logs.
Workspace Settings
Customize your team workspace with branding, timezone settings, and notification preferences.
Conversation Assignment
Assign chats to the right team member. Balance workload automatically and ensure full accountability.
How Team Collaboration Works
1
Invite
Add team members with their email and assign roles with appropriate permissions.
2
Assign
Route incoming conversations to the right agent based on skills or workload.
3
Collaborate
Leave internal notes, see who replied, and track team performance in real time.